· Contact list management and organization
· Personalized interactions
· Evaluation of satisfaction levels
· Multiple communication channels available
· Custom buyer’s journey
· Channels dedicated to clearing up doubts
· Sales assistance in real time
· Closer after-sales Support
· Access to detailed results
· Centralized client and sales support
· Optimized task management
· Access to interaction history
Innovate your Client Support
Better management in client support and sales.
Advantages of Online Client Support
Offer a better support service to increase satisfaction levels and sales. Client Support management and sales all in one platform.
- Closer to clients
- Personalized communications
- More sales and profitability
- More satisfaction
- Multiple communication channels
- After-sales Support
- Quick problem resolution
- Optimized time management
Discover the impact of Client Support in the day-to-day management of your business
Have you imagined your business with Online Client Support?
Without Online Client Support
- Inability to provide timely sales assistance
- Lack of visibility regarding the history of sales and interactions
- Lack of means to notify users about news or campaigns
- Inexistent or scattered contact lists
- Inability to customize content
With Online Client Support
- Purchase process with sales assistance in real time
- Information about the clients’ interaction with the site is stored automatically, with history available
- More interactions with clients through Email, SMS, Chat or Voice Calls
- All contacts organized in the same place
- Automatic, custom promotional messages
What our clients say
We found in Bytalk a partner that we can connect. It has an agile and professional team. A product that’s simple and powerful. It’s a company focused on the client and technology.
Manuel de Rezende Pinto, Partner at MSIS
Bytalk has become a very important partner, especially during the pandemic. We’ve grown even closer to our users. Wherever you are, a single click is all you need to get advice from your Holon pharmacist. Bytalk has bridged the gap and expanded our availability, in order to be able to help those who need us the most.
We started using the Bytalk platform a little over a year ago. We felt the need to develop a linked communication strategy between all groups that maintained a relationship with Doctors of the World, and the result was Bytalk. Nowadays, we’re able to perform centralized contact management and keep communication focused yet customized towards all publics. In operational terms, working with the platform could not be easier! It’s totally user friendly and its dedicated team is available to help whenever we need their assistance.
Médicos do Mundo
Bytalk was the ideal solution to improve the communication experience between our partners (Beauty Salons) and our end users: it’s user friendly, customized to our needs and boasts great customer service.
André Calado, New Business, Retail & Key Account Manager
Our experience with Bytalk began in February 2021, and we had positive expectations from the start. The platform fulfilled the club’s goals, and being able to consult the results of each campaign was very important to evaluate their reach. The Bytalk team is always available to clear up any doubts, solve problems or explain other features of the platform. Bytalk makes life easier for companies.
Maritimo Madeira Futebol SAD