Online Chat Client-focused online customer support

Provide clients with a direct communication channel, clear up any doubts and boost your sales with the Online Chat service.

· Define in which pages the service will be active
· Replace the “Contact” page with a Chat
· Display the Chat in key pages for sales assistance

· Get notifications whenever there are new chat requests
· Automatic notifications whenever there are new replies
· Access to message history

· Activate the service according to user profiles
· Display the chat based upon visitor behavior
· Keep the Chat active during special campaigns

· Adapt the appearance of the Chat Window to your site
· Customize the background, position, text and button color
· Define the mandatory fill out fields

Innovate the way you interact with site visitors by deploying a faster, more convenient and complete communication channel.

Provide superior customer services and online sales assistance. More sales and satisfied clients.

Service management autonomy: define working hours, organize teams and operators, make processes automatic.

What our clients say

Client

We found in Bytalk a partner that we can connect. It has an agile and professional team. A product that’s simple and powerful. It’s a company focused on the client and technology.

Manuel de Rezende Pinto, Partner at MSIS

MSIS

Client

Bytalk has become a very important partner, especially during the pandemic. We’ve grown even closer to our users. Wherever you are, a single click is all you need to get advice from your Holon pharmacist. Bytalk has bridged the gap and expanded our availability, in order to be able to help those who need us the most.

Farmácias Holon

Client

We started using the Bytalk platform a little over a year ago. We felt the need to develop a linked communication strategy between all groups that maintained a relationship with Doctors of the World, and the result was Bytalk. Nowadays, we’re able to perform centralized contact management and keep communication focused yet customized towards all publics. In operational terms, working with the platform could not be easier! It’s totally user friendly and its dedicated team is available to help whenever we need their assistance.

Andreia Padre

Médicos do Mundo

Partner

Bytalk was the ideal solution to improve the communication experience between our partners (Beauty Salons) and our end users: it’s user friendly, customized to our needs and boasts great customer service.

André Calado, New Business, Retail & Key Account Manager

L´Óreal

Cliente

Our experience with Bytalk began in February 2021, and we had positive expectations from the start. The platform fulfilled the club’s goals, and being able to consult the results of each campaign was very important to evaluate their reach. The Bytalk team is always available to clear up any doubts, solve problems or explain other features of the platform. Bytalk makes life easier for companies.

Maritimo Madeira Futebol SAD

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